How it Works

How it Works

We grow with you—staying current on your tools, seasonality, and service standards. Your success on the phones and the dispatch board is how we measure ours.

Our Process

  • Discovery: We map your CRM, call types, dispatch rules, languages, and hours. We define success metrics up front.

  • Role design & matching: From our vetted pool we present candidates aligned to your industry and software. You interview; we coordinate scheduling.

  • Onboarding & management: We onboard chosen staff to your phones and systems, run weekly check-ins for the first two months, and provide ongoing coaching and KPI reporting.

  • AI workflows (optional): When it makes sense, we add intake or follow-up automations that hand off cleanly to your human team.

Frequently Asked Questions

  • What industries do you specialize in?

    Home services and trades: plumbing, HVAC, electrical, restoration, roofing, and property management.

  • Do your staff work in ServiceTitan, Jobber, or Housecall Pro?

    Yes. We prioritize candidates with relevant experience and train on your specific configuration.

  • Can you cover after hours?

    Yes, with agreed hours and escalation paths. AI intake can supplement human coverage where appropriate.

  • How is pricing structured?

    Flat monthly, weekly, or hourly rates depending on role and engagement. See Plans & Pricing or book a call for a tailored quote.

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